A look back at the instructions for setting up a subscription from a company whose head office is in Quebec and advice and tips for creating and editing emails to members.

Learn how to write an effective and engaging newsletter. Structure, tone, CTAs, common pitfalls, and Canadian anti-spam law (CASL)

Discover how to create structured, personalized, and high-impact member emails that strengthen engagement and build a loyal community.

Learn how to create a professional email address and a signature that builds trust and strengthens your brand's credibility.

A report on the display of corporate websites respecting consumer rights in Quebec. User expectations for online platforms of startups, SME and businesses.

The webmaster monthly column on the daily edition of websites, Office News, presents: 2024-09, best site practice and web visitors and customer management.

Learn how to structure your sales path with powerful presentation tools: media kits, sales docs, and the W+M newsletter system. Editorial by Jeff Maheux.

Customer feedback is a powerful driver for improving digital tools, sales processes, and overall service. This column explains how to observe, listen, and act to enhance customer experience.

Learn how to create a structured partnership document to secure successful collaborations. Key clauses, financial terms, and contract essentials explained.

Learn why a well-structured sales document is essential and how to create your own with our practical tips and real-life examples.

A professional media kit boosts credibility and attracts partners. Learn the key elements and best tools to create one effortlessly.